Jennifer Abrams, author of The Multigenerational Workplace, explores the issues of a working and collaborating with peers of a different age.
In training classes, we have Millennials who will have many different careers in the same room with Boomers who are single-career oriented. We have Xers with blunt communication styles working with Millennials who can be more sensitive. We have GenY who have a multi-tasking approach to work in the same room with Boomers who find multi-tasking rude. How do we create training that honors such a wide range of beliefs and behaviors?
The first step is to become aware of the common profiles associated with employees of different generations. This valuable resource is filled with information about each group.
Daniel Pink uses the term “social cartography” to describe one’s capacity to size up a situation and draw a map of how people are related to it. Effective instructors of adult learners need to consider the composition of their classes during the design phase and take this into consideration when integrating learning activities. It is also critical to be able to read the room while conducting the session. Jennifer Abrams work is sure to help us do that!
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Anne Beninghof is passionate about teaching and learning.
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